Refund policy

Refund Policy

No Returns for Change of Mind
We do not accept returns or refunds if you change your mind about an order.

Damaged, Faulty or Incorrect Items
Please check your parcel when it is delivered. If your item arrives damaged, faulty or incorrect, contact us within 48 hours of delivery on 03413392932 or at zkprimecart594@gmail.com with a photo or video of the item, and we will arrange a replacement.

Refused Orders
Orders that are refused at delivery without a valid reason may be cancelled.